Spa: What’s Up In 2010?
It’s a fact - the spa is a big industry and is still flourishing. And there’s no stopping it. Sometime in November this year, the International Spa Association (ISPA) published its 2010 Trend Watch report, describing some interesting craze for spas in 2010:
Customer Service. Great customer service is always the best! You could hand the most expensive spa treatment, but when the client isn’t contented with her spa experience, it’s equal to nothing. “In fact, 87 percent of ISPA member spas are employing customer feedback mechanisms to guarantee they’re exceeding consumers’ demands…” Spas must adopt better ways then to hand the clients a more satisfying spa experience.
Spa Sampling Menus. This is a strategic way to allow spa clients get a form of “preview” of the various treatments thatthey are planning to try on.
Spa Partnerships. This permits spas to broaden their reach by building partnerships with local businesses that may also benefit from them. In this way, spas are able to promote their business and increase the number of clients by bringing the spa closer to the clients. Several schemes can be conducted like discounted prices with partner hotels or resorts. And who doesn’t love a bargain?
Social Media. From tweeting to blogging, and everything in between, it’s forecasted that in 2010 social media will carry on being influential in assisting spa-goers make decision from what to where of spa. Needless to say, spas should take advantage of social media to gather clients.
Beauty Rest. Not yet very ordinary, but an inviting alternative like this can surely grow the number of spa visits. This merely signifies having that spare time at the spa to catch some forty winks while savoring a relaxing massage. Or rather more attractive is to just reserve a room in a spa filled with calming aroma to catch up with your sleep.
These are just few of the exciting trends that the spa industry is eyeballing for 2010. Now, there are a bunch of greater things to be excited to for your 2010 spa visits.
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